Store Return Policy

Return Policy for Holidays-R-Us

If you are not completely satisfied with your merchandise purchased at Holidays-R-Us, please return it to the Customer Service Center with the original sales receipt.

With a Receipt

Returns made with an original sales receipt during the first 90 days from the date of purchase will be given a full refund. Returns made after 90 days from the date of purchase may be returned for a store credit only.

Without a Receipt

Returns made at any time without an original sales receipt require the approval of a store manager; and upon approval, only a store credit voucher will be given.

For questions or comments, please contact a manager at the Customer Service Center or visit www.holidaysrus.com. or call us at 1-888-Holidays. Thank you for shopping with us at Holidays-R-Us.

Where does a customer return merchandise?
1. to an associate
2. at any counter
3. at the customer service center
4. at the front of the store
How can a customer get a full refund?
1. by being polite
2. by returning the product and its receipt within 90 days
3. by not opening the box
4. by returning the product with a copy of the receipt
What is the store’s policy for returns without a receipt?
1. they won’t let you return it
2. they will give you your cash back
3. they will automatically give you a store voucher
4. they will give you a voucher upon approval
What is a store credit voucher?
1. a credit card
2. a card pre-loaded with a certain amount of money
3. a piece of identification
4. a gift card
What does a customer do if he has a complaint?
1. contact the company
2. tell his friends
3. complain to customers visiting the store
4. get mad and make a scene