Taking Phone Messages

In this activity, you will accurately take phone messages.

Click    to hear the message.

Press    to pause to write down information.

When you listen to a phone message, you need to listen for specific information:

•  Who called?
•  When did the person call?
•  Who is the message for?
•  What is the caller's phone number?  and
•  What is the message?

Group Practice

Together, let's listen to this phone message for the information above. 

Can you answer each of the questions above?  Let's listen again, and this time write down the information on the message form your teacher gave you.  If you do not have this form, click here and then print it.

Remember: You do NOT need to write down EVERYTHING the caller said.  Make your message brief but accurate.

Here is another practice message.  When you are finished taking the message, click here to see a completed message form.

Individual Practice

Click to hear the message.  Press to pause.  Let's begin.